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POLICIES

Integrity and Aunthenticity

Account Authenticity and Integrity

Purpose

Authenticity is in our DNA. At Luupli we want everyone to feel safe being authentic and showing the world his or her true colours. We in fact believe that authenticity is the fundamental element of creativity and inspiration. This Policy aims to clearly define what is allowed and not allowed in terms of account integrity and authenticity with the sole purpose of maintaining a healthy ecosystem and empowering every user to be their best version. By adhering to these rules, we aim to create a positive and authentic experience for all users on Luupli. Together, we can uphold the values of honesty, transparency, and integrity in our online interactions.

The following practices are not allowed:

  1. Fake accounts are strictly prohibited. Users must provide accurate information when creating their profiles, including their name, date of birth, and other relevant details.
    • This limitation applies only to personal user accounts.
    • Any other account such as enterprises or businesses will be classified as such and not subject to the limitations in this section.
    • Fan pages are also exempted from this limitation, as long as they are identified as such by the User.
  2. Users must not impersonate others or create accounts with the intent to deceive, mislead, or confuse other users, including but not limited to:
    • Using another individual’s photo or unique characteristics to deceive other users.
    • Using accounts intended to speak for another person. Impersonation undermines trust within our community and is a violation of this Policy.
  3. Any user implementing schemes, regardless of the form and nature, to artificially increase engagement or deceive luupli’s recommendation system is strictly prohibited.
  4. Any user implementing schemes, regardless of the form and nature, to artificially increase the number of followers. Commercialising followers or accounts.
  5. Users must not establish or utilise an account with the deliberate intention of distorting your identity to mislead or deceive others, or to circumvent enforcement measures, such as recreating an account to circumvent a previous enforcement action (e.g. removal).
  6. Using Luupli’s reporting procedures to harass other users.
  7. Plagiarism, copyright infringement, or the dissemination of false information is not tolerated. Users should give proper credit when sharing content created by others.
  8. Encourage, promote, facilitate or solicit any of the above.

All of the above give us the right to impose any enforcement action, including but not limited to disabling or suspending someone’s account. The criticality of the measure imposed will be at Luupli’s sole discretion and will depend on several factors such as the amount of information that we have, the context and the criticality of the risk.

Public Figures

Luupli may offer a verification process for prominent public figures, brands, and organisations to confirm their authenticity. Verified accounts are distinguished by a badge, indicating that the account has been confirmed to belong to the claimed individual or entity.

News Agencies

Assuming the importance of news agencies and our intent to combat misinformation and disinformation, Luupli may also offer a verification process for prominent news agencies to confirm their authenticity. We aim to provide our community with clarity on those accounts dedicated to professionally inform the audience. This will apply to all kinds of news agencies or outlets, regardless of their form, including but not limited to:

  • TV Stations
  • Radio Stations
  • newspapers,
  • magazines,
  • streaming channels,
  • forums, etc. Verified accounts will also be distinguished by a unique badge, indicating that the account has been confirmed to belong to an entity or individual whose main purpose is to professionally spread news and inform the community.

Civic Integrity

Although we firmly believe in elections as the main political expression channel for society, Luupli is proud to be an apolitical business. We are therefore committed to treat every idea, initiative or political party the same and with the utmost respect.

We understand the value of engaging in political discussion, that is why we want to provide a neutral field for every user to express his or her ideas freely. Therefore, any paid political promotion is strictly prohibited when conducted by official Politicians or Political Parties accounts.

We define “Politicians and Political Parties” accounts as any national, federal, state or Provincial government entity, office or party, as well as candidates and elected officials at any levels. Such accounts will be verified and distinguished by a badge, for the sole purpose of raising awareness across our community.

Artificial Intelligence

We are absolute fans of artificial intelligence or any technology that enhances creativity and innovation. However, we are also aware of the risks that this entails, for example, making it difficult to differentiate between real life and fiction.

Consequently, any content blending or putting together real world content (e.g. individuals, locations, businesses, etc) with content created by artificial intelligence must be clearly disclosed before being uploaded. Such content will then include a tag or banner to make the rest of the community aware that artificial intelligence is involved.

Self-reporting Procedures

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Misinformation and Disinformation

Purpose

We understand the critical importance of combating misinformation and disinformation on our platform.

In recent years, the proliferation of false or misleading content has presented significant challenges to the integrity of online discourse. Recognizing these threats, we are committed to creating a space where users can engage with confidence, knowing that the content they encounter is reliable, accurate, and responsibly shared. Our platform is dedicated to fostering authentic connections and facilitating meaningful conversations, and we believe that combating Misinformation and Disinformation is essential to achieving these goals.

We understand that combating Misinformation and Disinformation is an ongoing effort that requires constant vigilance and adaptation. As such, we remain committed to refining this Policy, enhancing our enforcement mechanisms, and empowering our users with the tools and resources they need to navigate the online landscape safely and responsibly.

We define “Misinformation”as any inaccurate or misleading information that may be unintentionally shared. By comparison, we define “Disinformation” as deliberately spreading false or misleading information with the intent to deceive or manipulate.

The following practices are not allowed

  1. False or Misleading Information: Users are prohibited from sharing content that they know to be false or misleading, or that has been identified as such by credible fact-checking organisations and that is likely to contribute to a risk of imminent violence or physical harm. This includes:

    • Fabricated news articles, stories, or quotes presented as factual.
    • Manipulated images, videos, or audio clips intended to deceive viewers.
    • False or exaggerated claims about political events, elections, or candidates.
    • Misinformation regarding sensitive topics such as race, ethnicity, religion, or gender identity.
  2. Health and Medical Misinformation: Given the potential harm to public health and safety, the dissemination of false or misleading information about medical treatments, diseases, or public health emergencies is strictly prohibited. This includes:

    • False claims about the effectiveness or safety of medical treatments, supplements, or alternative therapies.
    • Misinformation about the causes or origins of diseases, including conspiracy theories about pandemics or epidemics.
    • Dangerous health advice that contradicts established medical guidelines or consensus among health experts.
    • Misleading claims about health, safety, or scientific research, including misinformation about vaccines, treatments, or public health measures (e.g. vaccines will cause secondary effects such as thrombosis).
    • Misinformation about health during public health emergencies.

Political Misinformation: Content that spreads false or misleading information about political events, elections, candidates, or government policies or that directly contributes to a risk of interference with people’s ability to participate in people’s civic duties is prohibited. This includes, but is not limited to:

  • Fabricated news stories or propaganda designed to influence public opinion or election outcomes.
  • Disinformation campaigns aimed at undermining the legitimacy of democratic institutions or processes (e.g. whether a candidate is running or not, qualifications for voting or false timelines and locations).
  • False claims about voter fraud, election rigging, or tampering with electoral systems.

Sustainability: Misinformation that undermines established scientific guidelines, such as denying the existence of climate change, the causes or mitigations.

Conspiracy theories: Content that promotes unfounded conspiracy theories or debunked myths without credible evidence that poses a threat to our community or the public is not permitted on the platform. This includes, but is not limited to:

  • Baseless claims about secret plots or cover-ups by powerful organisations or individuals.
  • Misinformation related to historical events or tragedies, such as false flag operations or denial of well-established atrocities.

Impersonation and False Attribution: Users are prohibited from impersonating credible sources or authorities to spread false information. This includes, but is not limited to:

  • Creating fake accounts or profiles pretending to represent reputable news organisations, government agencies, or public figures.
  • Falsely attributing statements or actions to individuals or organisations in a misleading or deceptive manner.
  • Using deceptive tactics to give the appearance of legitimacy to false or misleading content.

Self-reporting Procedures

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Spam

Purpose

Building meaningful connections and fostering authentic interactions are at the heart of our mission. We believe in creating a space where users can engage with each other in a genuine and respectful manner. However, the presence of Spam disrupts this environment, diminishing the user experience and eroding trust within our community. In order to uphold the integrity of our platform and ensure a positive experience for all users, we have established a comprehensive spam policy. This policy outlines our commitment to combating spam and maintaining the quality of interactions on Luupli. We define “Spam” as any activity that seeks to inundate users with unsolicited, repetitive, or irrelevant content, thereby compromising the authenticity and integrity of the platform. The following practices are not allowed:

  1. Sending mass unsolicited messages or content to other users.
  2. Sending mass connection requests to other users.
  3. Posting repetitive, irrelevant, or low-quality content in bulk.
  4. Engaging in deceptive practices to artificially increase engagement metrics (e.g. likes, luups, followers). This includes, but is not limited to automated scripts or bots.
  5. Creating multiple accounts for the purpose of misleading or spamming other users. Deceptive or misleading use of URLs
  6. Using multiple accounts to intentionally bypass our rules or their enforcement.
  7. Promoting unauthorised commercial activities or soliciting users for financial gain.
  8. Participating in automated behaviours that violate our Terms of Service.

Self-reporting Procedures

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Intellectual Property

Purpose

Luupli is dedicated to fostering a safe, respectful, and creative environment for all users. To achieve this, we are committed to protecting Intellectual property rights and respecting the lawful rights of creators, users, and third parties. This Intellectual Property Policy outlines the principles and procedures we follow to address intellectual property concerns and ensure compliance with relevant laws.

We define "Intellectual Property" as any creations of the mind, such as inventions, literary and artistic works, designs, symbols, names, and images used in commerce. It encompasses a range of legal rights that protect the interests of creators by giving them property rights over their creations. Intellectual property rights include, but is not limited to:

  1. Copyright: original works of authorship, including literary, dramatic, musical, and artistic works, such as poetry, novels, movies, songs, computer software, and architecture.
  2. Trademarks: symbols, names, and slogans used to identify goods or services and distinguish them from those offered by others. As a general rule, you own all of the content and information you post on Luupli, provided however it does not breach our Community Guidelines or Policies, scenario in which Luupli will have the right to impose any enforcement action to cure the violation, as per our Terms of Use.

We reserve the right to remove the following content:

  • Content that infringes the Intellectual Property rights of other users, individuals or businesses, including but not limited to copyrights, trademarks, patents, trade secrets, and any other proprietary rights.
  • Content that promotes, supports or coordinates the infringement of Intellectual Property rights.
  • Content that promotes, supports or coordinates the distribution of Intellectual Property rights.

Exceptions - the following content is allowed:

We are aware that not all unauthorised uses of Copyrighted content or Trademarks constitute an infringement of the law, and therefore this Policy. In many countries, exceptions to copyright infringement allow the use and/or reuse of copyrighted works under certain circumstances without authorization from the copyright owner. These include, the “fair use” doctrine in the United States or “fair dealing” in the United Kingdom, which includes, but it is not limited to:

  • news reporting,
  • research, or
  • educational purposes,

Similarly, the use of existing works for purposes of
(i) Quotation, (ii) Criticism, (iii) Review, (iv) Caricature, (v) Parody, and (vi) Pastiche is also allowed. This means, for example, that memes and similar parody creations can be used freely on Luupli. For the avoidance of doubt:

  • We define Caricature as any content that portrays its subject in a simplified or exaggerated manner, that may insult or compliment it, for a range of purposes (e.g., political or entertainment).
  • We define Parody as content expressing humour or mockery that imitates and evokes an existing work.
  • We define Pastiche as content integrating pre-existing work into a new work; or a work in a style that imitates that of another work, artist, or period.
  • We define Quotation as any content using a copyrighted work or an extract from a work for the purposes of illustrating an assertion, defending an opinion, or allowing an intellectual comparison between that work and the assertions of that user.
  • We define Criticism as any content quoting an original work for the purpose of criticising it.
  • We define Review as any content quoting an original work for the purpose of examining or appraising it.

Self-reporting Procedures

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

We may provide the account holder with your contact information, including the email address and the name of the copyright owner, and/or details of the complaint. By providing us with your contact information in the complaint, you consent to the sharing of your contact information and/or other relevant personal data with the account holder. Kindly review our “Privacy Policy” for further information on the data we collect, why we collect it, and your rights over your personal data.

Before submitting a notification, please be aware that intentionally submitting a misleading or fraudulent report may lead to liability for damages, including costs and attorneys’ fees that may be incurred by the user that is injured by the misleading or fraudulent report, under section 512(f) of the Digital Millennium Copyright Act (DMCA) or similar laws as may be applicable in other countries.

If you submit a report or infringement notification to us, we may contact you if we have additional questions about your report or notification. Please note that luupli is not in a position to adjudicate disputes between third parties, and may not be able to remove the content or suspend the account you reported.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Counter-notification

If you receive a copyright infringement notification that you believe to be in error or believe that you are authorised to use the content, you can reach out to the copyright owner directly to request a retraction.

You may also provide us with a counter-notification via our “Counter Notification Form”. All counter-notification should contain the information requested in the Counter Notification Form. Failure to include necessary information may limit our ability to investigate your claims and may result in your counter-notification being denied.

The counter-notification process will take time to complete, please be patient. During this time, the copyright claimant may file an action seeking a court order to keep the content down pursuant to the Digital Millennium Copyright Act (DMCA) or similar applicable laws in other countries. Please note that, where appropriate and authorised by law, we will forward the entire counter-notification to the original reporter, including any contact information you provide, in accordance with our Terms of Use and Privacy Policy. The claimant may use this information to file a lawsuit against you.

If we do not receive notice that the original reporter is seeking a court order to prevent further infringement of the material at issue, we may replace or cease disabling access to the material that was removed if the material does not infringe on third-party copyright. The decision to re-post any material is at Luupli’s sole discretion.

General Note

As a Luupli user, you are responsible for the content you post. This policy does not constitute legal advice. The information provided in this policy is not exhaustive. If you have questions about copyright law or trademark law, such as questions about whether your content or your use of another person’s name or brand infringes or otherwise violates another person’s rights, you may want to contact an attorney. If you are unsure whether the material you plan to report to us is infringing or otherwise violating another person’s right, you may also want to first seek legal advice before reporting such content to us.

This policy may be amended or replaced from time to time. Luupli has no obligation to update this policy or to provide information that is beyond that which is provided in this policy.

Objectionable Content

Hate Speech

Purpose

We believe in open expression, but not at the expense of the safety and well-being of others. This policy outlines what constitutes hate speech and the consequences for users who violate it.

Hate Speech, defined as any content that promotes or incites hatred, violence, discrimination, or hostility against individuals or groups based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or other protected characteristics, is strictly prohibited.

We reserve the right to remove the following content:

  • Content that directly or explicitly promotes or incites hatred, violence, discrimination, or hostility against individuals or groups based on their race, ethnicity, nationality, religion, gender, sexual orientation, disability, or other protected characteristics. -Content featuring symbols, images, gestures associated with hate groups or ideologies, including but not limited to:

    • swastikas;
    • new swastikas;
    • acronyms (e.g. SS or WPWW),
    • confederate flags; or
    • any other symbols of white supremacy, fascism, or extremism.

We rely on trusted third parties, such as the Anti-Defamation League to find the most comprehensive and updated Glossary of Extremism and Hate and Hate Symbols Database.

Please note that these resources are intended for transparency and as an additional safety tool for our community.

  • Content that contains threats or violence, harassment, or intimidation against individuals or groups based on their protected characteristics, or content that encourages others to commit acts of violence or discrimination.
  • Content that dehumanises or vilifies individuals or groups based on their protected characteristics, reducing them to stereotypes or subhuman status or that state inferiority, including but not limited to:
    • insects,
    • animals,
    • faeces,
    • bacteria,
    • Disease, or
    • criminals (regardless of the nature - e.g. sexual predators)

Content that state inferiority, including, but not limited:

  • physical appearance (e.g. horrible),

  • intellectual capacity and educational level (e.g. stupid, illiterate), or

  • mental health situations (e.g. retarded).

  • Persistent or systematic harassment targeting individuals or groups based on their protected characteristics, including but not limited to:

    • stalking,
    • doxxing, or
    • encouraging others to harass or intimidate.

Self-reporting Procedures

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Violent and Explicit Content

Purpose

As part of our commitment to provide a free and safe social media, we have implemented strict guidelines regarding violent and explicit content. Users are expected to adhere to these guidelines to ensure the well-being and comfort of our community members.

Fictional contexts will be a basis for exception to this entire Policy scenario. We define “Fictional” as content that is invented or untrue, and created for the sole purpose of entertainment or as an artistic expression, regardless of its form (e.g. digital art, plastic art, paintings, sculpture, etc).

We reserve the right to remove the following content:

  • Graphic Violence:

    • Any content that glorifies or incites acts of physical violence, including but not limited to:
      • Images or videos showing the infliction of harm or injury on humans or animals.
      • Content encouraging an attack regardless of the reasoning, praising a violent act, or fostering weapons for intimidation.
      • Content promoting theft, or the destruction of property or the natural environment.
      • Graphic depictions of accidents, injuries, or medical procedures.
  • Terrorism and Extremism:

    • Images or videos depicting Terrorist or Extremist acts, executions, or propaganda (e.g. footage of mass shootings, ISIS beheading or throat slitting).

    We define “Terrorism” as the unlawful use of violence or intimidation, especially against civilians, in the pursuit of political or religious aims.

Similarly, we define “Extremism” as the holding of extreme political or religious views that could lead to terrorist acts.

  • Self-Harm and Suicide:
    • Any content that encourages or glorifies self-harm, suicide, or suicidal ideation.
    • Images or videos depicting self-injury, suicide attempts, or suicidal behavior (e.g. graphic photos of self-inflicted wounds or videos depicting suicide attempts).
  • Gratuitous or Explicit Violence:
    • Content that contains gratuitous violence, gore, or explicit imagery designed to shock or disturb viewers (e.g. photos of crime scenes or videos of animal cruelty).
    • Depictions of extreme bloodshed, dismemberment, or bodily mutilation, except if within medical contexts.
    • Content depicting humans commiting torture to animals, except it is for public newsworthy purposes.

The following content may include warning banners and screens:

Scenarios below that are within a medical context:

  • Depictions of extreme bloodshed,
  • dismemberment,
  • bodily mutilation,
  • visible internal organs.

In addition:

  • Death or near-death experiences (e.g. falling from great heights or being struck by lightning).
  • Death or near-death experiences as part of political protests.
  • Capital penalties, in those legally applicable jurisdictions.
  • Visible organs in a birthing context.
  • Content depicting live animals' death or near-death experiences, experiencing dismemberment, visible organs (e.g. animal to animal fights).

Self-reporting Procedures

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Luups

Purpose

The purpose of this policy is to establish guidelines for the use, creation, and moderation of the "Luups'' feature on Luupli. This feature allows users to create a derivative work based on another user's Moment.

All Luups must be related in some way to the original Moment. The purpose of this feature is to enrich the community by generating trends and therefore provide users with organically curated content.

This policy ensures that the Luups feature remains an engaging space for all users and that the nature of the Luups is not distorted.

Scope

This policy applies to all users of Luupli who upload a Luup, including individuals, businesses, and organisations. It covers all forms of content shared in the Luups section, including photos, videos, text and any associated tags or links.

Content creation guidelines

  1. Users must post Luups that are in some way related to the original Moment.
  2. Users acknowledge that other users may Luup into their Moment, creating their own versions or derivative works. By posting a Moment, you consent to this practice and waive any right to contest such uses.
  3. Users acknowledge that even if their original Moment is deleted, any generated Luup will remain in full force and the user, owner of the rights to the original Moment, will not be entitled to any rights of the content included in the Luup.
  4. Users must post Luups that are respectful and considerate of all community members.
  5. Users are encouraged to post engaging Luups as a way of enriching our community.
  6. Hashtags, captions, and tags must be relevant and used appropriately, not for spamming or spreading harmful content.
  7. Luups shall abide by Luupli’s Community Guidelines and Policies.

Not following these guidelines gives the right to other users to report such content and for Luupli to remove the content.

Community standards compliance

All Luups must comply with Luupli's Community Guidelines and Policies, which prohibit hate speech, harassment, violence, explicit content, misinformation, and other harmful or illegal activities.

Automated Moderation

Automated systems will monitor Luups for potential violations of our Community Guidelines or Policies (including distorting the nature of the product). These systems use machine learning and artificial intelligence to identify and flag problematic posts for further review. Please note that some of this content may require human interaction.

User reporting
All users can report Luups that they believe violate this policy or any other Policy. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report. We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Enforcement Actions

Luupli has the right to impose any enforcement action to users uploading Luups that violate this policy (e.g. distorting the purpose of the product, violating any policy, etc) including but not limited to removal of content.

It will be at Luupli’s sole discretion to decide if a Luup violates this policy.

Updates and revisions

This policy will be reviewed and updated regularly to reflect changes in community standards, legal requirements, and best practices in content moderation. Users will be informed of significant changes to the policy through platform notifications and updates to our terms of use.

Moments

Purpose

The purpose of this policy is to establish guidelines for the use, creation, and moderation of the "Moments'' feature on Luupli. This feature allows users to share photos, videos, and other content on a permanent basis and to the entire Luupli community, subject to the user privacy settings.

This policy also ensures that the feed remains an engaging space for all users and that the nature of the Moments is not distorted.

Scope

This policy applies to all users of Luupli who uploads Moments, including individuals, businesses, and organisations. It covers all forms of content shared in the feed, including photos, videos, text captions, and any associated tags or links.

Content creation guidelines

  1. Users must post Moments that are respectful and considerate of all community members.
  2. Users are encouraged to post engaging Moments as a way of enriching our community.
  3. Hashtags, captions, and tags must be relevant and used appropriately, not for spamming or spreading harmful content.
  4. Moments shall abide by Luupli’s Community Guidelines and Policies.

Not following these guidelines gives the right to other users to report such content and for Luupli to remove the content.

Community standards compliance

All Moments must comply with Luupli's Community Guidelines and Policies, which prohibit hate speech, harassment, violence, explicit content, misinformation, and other harmful or illegal activities.

Automated Moderation

Automated systems will monitor Moments for potential violations of our Community Guidelines. These systems use machine learning and artificial intelligence to identify and flag problematic posts for further review. Please note that some of this content may require human interaction.

User reporting
All users can report Moments that they believe violate this policy or any other Policy. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report. We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Enforcement Actions

Luupli has the right to impose any enforcement action to users uploading Moments that violate this policy (e.g. distorting the purpose of the product, violating any policy, etc) including but not limited to removal of content.

Updates and revisions
This policy will be reviewed and updated regularly to reflect changes in community standards, legal requirements, and best practices in content moderation. Users will be informed of significant changes to the policy through platform notifications and updates to our terms of use.

Safety

Adult nudity, sexual activity, services and exploitation

Purpose

At Luupli, we are committed to providing the safest and most respectful online environment for our users, that is why nudity, sexually explicit content, pornography and adult sexual activity and exploitation are not allowed.

The following content will be removed:

  1. Nudity

    We define “Nudity” as the complete or partial exposure of genitals, buttocks, and breasts.

    • Images or videos of real or non-real (e.g. manga or anime) adults portraying visible genitalia or anus, unless it is within an Educational, Artistic or Medical context.
    • Uncovered female breasts portraying the nipples unless it is within an Educational, Artistic or Medical context or for breastfeeding purposes.
  2. Sexual Activity

    We define “Sexual Activity” as any activity—solitary, between two persons, or in a group, physical or non-physical — that induces sexual arousal.

    • Penetrative sex, non-penetrative sex, and oral sex
    • Physical sexual arousal, including sexual stimulation and physical responses to sexual arousal
    • Fetish and kink activity
    • Sexual chats, imagery, and pornography
    • Member exclusive content and streaming of adult content through a - webcam, such as stripping, nude modelling, and masturbation (sexcamming)
  3. Sexual Solicitation

    We define “Sexual Solicitation” as the act (successful or not) of offering something such as money, property, object, or token in exchange for any kind of Sexual Activity, as defined in Section 2 above.

    Sexual solicitation includes, but is not limited to the offer or solicitation of:

    • Sexual chats.
    • Images.
    • Videos.
    • Pornography.
    • Sexcamming.
  4. Sexual Exploitation

    We define “Adult Sexual Exploitation” (ASE) as a form of sexual abuse that involves someone taking advantage of an adult, sexually, for their own benefit through threats, bribes, and violence.

    We have zero tolerance to content depicting any form of sexual exploitation or potential sexual exploitation.

The following content may include warning banners and screens:

  • Any content including complete Nudity which falls under Educational, Artistic or Medical context.
  • Any kind of surgery and post-surgery images.
  • Birth giving.
  • Genitalia in the context of civil protests, regardless of the subject matter.
  • Worldwide news agency’s content containing public newsworthy matters that includes adult nudity.

Definitions

For the purpose of this Policy, we define the terms below, as follows:

  • Educational context: content that is intended solely to educate or enlighten, regardless of the nature or the target audience.
  • Artistic context: content that framed within a piece of artistic expression, including but not limited to:
    • architecture,
    • sculpture
    • dance,
    • literature,
    • performance art,
    • painting,
    • music,
    • photography,
    • theatre,
    • cinema, or
    • digital art.
  • Medical context: any content that is framed within the practice of medicine, regardless of the nature of the subject (e.g. human, animal, etc).

Self-reporting Procedures

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Bullying and Harassment

Purpose

The diversity of our community is what we value the most. Still, we acknowledge that the diverse set of cultures, bodies, religions or beliefs increases the likelihood of Bullying and Harassment.

Providing a safe and respectful online environment for our users is our true north star and therefore this policy aims to prevent and address Bullying and Harassment on Luupli to uphold our values of dignity, respect, and professionalism.

We define “Bullying and Harassment” as any behaviour that is intimidating, hostile, offensive, or discriminatory towards an individual or group.

The following content will be removed:

  • Threats, insults, or offensive comments directed towards individuals or groups.
  • Cyberbullying, such as spreading rumours, gossip, or false information with the intent to harm someone's reputation, degrade or shame.
  • Discriminatory remarks or hate speech based on race, ethnicity, gender, sexual orientation, religion, disability, or other protected characteristics.
  • Posting or sharing of offensive or inappropriate content, including images, videos, or links to external websites.

Public Figures

We understand that sometimes engaging discussions arise around Public Figures. We are committed to fostering engaging discussions, that is why we designed a separate framework for Public Figures.

We define “Public Figures” as people who receive substantial news coverage, including but not limited to:

  • Government officials or candidates.
  • People with over 500,000 followers or connections in social media.
  • Entertainment celebrities.
  • Elite athletes.
  • Renowned business people.

For Public Figures we will only remove critical content that is solely aimed to harm someone's reputation, degrade or shame (e.g. by tagging the individual in the comment or post).

Please avoid engaging in the following activities:

  • Sharing images of a person in a private space (e.g. a bathroom or medical facility) without their knowledge and consent.
  • Sharing another person’s (user or non-user) private information without their knowledge and consent or for the purpose of harassment.
  • Do not harass another user by abusing our reporting mechanisms, such as intentionally reporting content that is permissible.

Self-reporting Procedures

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Child nudity, abuse and sexual exploitation

Purpose

At Luupli, we are committed to providing a safe and respectful online environment for all users, particularly children. To ensure the safety and well-being of our community, we have strict guidelines prohibiting any content or behaviour that exploits or puts children at risk.

Upon detecting any signs of child exploitation, we promptly notify any applicable institution (governmental or non-governmental), adhering to relevant laws. While we understand that some individuals may innocently share nude images of their own children, we typically remove such content due to the potential for misuse and to prevent unauthorised access.

Luupli defines nudity as the complete or partial exposure of genitals, buttocks, and breasts.

Following the United Nations Convention on the Rights of the Child, Luupli defines ‘children’ as persons up to the age of 15.

The following content will be removed:

  1. Child Sexual Exploitation, Solicitation and Abuse: We have zero tolerance for any form of content containing child sexual exploitation, solicitation or abuse on our platform. This includes, but is not limited to, any content or activity that involves:
  • Sexualized imagery of minors, including explicit or suggestive content depicting minors in a sexual manner.
  • Distribution or sharing of child sexual abuse material (CSAM), including images, videos, or any other media depicting sexual abuse of minors.
  • Solicitation of sexual activities with minors, regardless of the means of communication.
  • Content that constitutes or facilitates inappropriate interactions with children.
  • Sextortion. The above includes, but is not limited to:
    • Explicit or implied sexual intercourse (including oral sex), when at least one person's genitals or anus is visible and including when contact is imminent or not directly visible.
    • Masturbation (or any kind of stimulation) of genitals or anus, including when activity is imminent or not directly visible.
    • The presence of biological or non-biological sexual elements among children, including but not limited to:
      • Signs of arousal
      • Sex toys or use of any object for sexual stimulation, gratification, or sexual abuse
      • Sexualized costume
      • Sexualized stripping
      • Open-mouth kissing
      • Stimulation of female breast (except in the context of breastfeeding)
  • Content that promotes or encourages pedophilia.
  • Content that ironizes, teases or laughs on alleged victims of child sexual exploitation by name or image.
  • Content arranging or coordinating offline (real-world) meetings with children.
  • Having explicit or implicit sexual conversations with children.
  • Threats to disclose any kind of sexual content (e.g. images, video, conversations, etc.) regardless if it is in exchange or not, for money.
  1. Nudity and Explicit Content involving Minors: Nudity or sexually explicit content involving minors (real or non-real) is strictly prohibited on our platform. This includes, but is not limited to:
  • Images, videos, or other media depicting nude minors, unless it is within an Educational, Artistic or Medical context.
  • Content that portrays minors in a sexualized manner, even if not explicitly nude (e.g. partially nude).

The above includes, but is not limited to:

  • Child (male or female, real or non-real) genitalia.
  • Not nude content (e.g. partially nude, transparencies, etc) that implicitly emphasises genitalia.
  • Visible anus.

The only exception provided for the content hereby described shall be content within an Educational, Artistic or Medical context.

The following content may include warning banners and screens:

  • Content of non-sexual child abuse, when law enforcement, child protection agencies, request that we leave the content on the platform for the sole purpose of bringing a child back to safety.
  • Worldwide news agency’s content containing child nudity.

Definitions

For the purpose of this Policy, we define the terms below, as follows:

  • Educational context: context that is intended solely to educate or enlighten, regardless of the nature or the target audience.
  • Artistic context: content that framed within a piece of artistic expression, including but not limited to:
    • architecture,
    • sculpture
    • dance,
    • literature,
    • performance art,
    • painting,
    • music,
    • photography,
    • theatre,
    • cinema, or
    • digital art.
  • Medical context: any content that is framed within the practice of medicine, regardless of the nature of the subject (e.g. human, animal, etc).

Self-reporting Procedures

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Human Exploitation

Purpose

We are committed to providing a safe and positive experience for all users. This Human Exploitation Policy aims to prevent and address any form of exploitation, abuse, or harm on our platform. We prioritise the well-being and safety of our users and prohibit any activities that may exploit or endanger individuals.

We define “Human Exploitation” as any activity or behaviour that seeks (or potentially seeks) to harm, manipulate, coerce, or take advantage of individuals for personal gain or gratification. In reality, this might happen in a number of ways:

  1. Labour exploitation: forced labour, slavery, trafficking, or any other form of coerced or involuntary work.
  2. Financial exploitation: Scams, fraud, or deceptive practices in forms of phishing, identity theft, pyramid schemes, and fraudulent investment schemes.
  3. Emotional exploitation: Manipulative or abusive behaviour aimed at exerting control or power over individuals, including gaslighting, emotional manipulation, or psychological abuse.

We also acknowledge the risk of Sexual Exploitation which is covered by our Adult nudity, sexual activity and exploitation and our Child sexual exploitation, abuse and nudity policies.

The following content will be removed:

Any content that recruits or facilitates people to any form of Human Exploitation (as defined above) including but not limited to:

  • Domestic servitude.
  • Exploitation of addiction.
  • Sales of children or illegal adoption.
  • Orphanage trafficking and orphanage volun-tourism.
  • Forced marriages.
  • Organ trafficking.
  • Forced criminal activity.
  • Recruitment of child soldiers.

Self-reporting Procedures

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Privacy and Security

Purpose

Protecting user privacy is paramount to us. This Privacy policy outlines Luupli’s commitment to safeguarding our community’s data and ensuring that our platform respects the privacy rights of all individuals. It provides guidelines for identifying, addressing, and preventing privacy violations on our platform.

We will remove any content resulting in a breach of the user's Privacy. We understand that a breach of user’s Privacy occurs when user data, including personal information, content, or interactions, is accessed, used, shared or solicited without the user's consent.

Privacy

The following content will be removed:

  1. Personal information

    • Non-public phone numbers.
    • Non-public home addresses.
    • Non-public personal and work email addresses.
    • Identity documentation, such as:
      • passports,
      • any type of government issued identification,
      • driver licence,
      • work visas,
      • immigration documents,
      • social security number,
      • tax identification number, or
      • login information, such as username or passwords.
  2. Medical information

    • Medical records or any kind of official medical document depicting the health condition of an individual, regardless of the nature, severity or criticality.
  3. Financial information

    • Financial and payment information, such as:
      • bank accounts,
      • credit or debit card numbers,
      • financial records, or
      • log-in or pin credentials.
  4. Miscellaneous

    • Any information that is confirmed to come from a hacked source.

Security

We are mindful that our efforts towards information security are essential to preserve the Privacy of our users and community. We will therefore have zero tolerance for attempts to security breaches and will remove any content, in any form, attempting the following:

  • Access to any part of luupli through unauthorised methods.
  • Attempts to obtain sensitive, confidential, commercial, or personal information.
  • Any abuse of the security, integrity, or reliability of our platform.
  • Access to accounts or user data other than your own, without consent.
  • Encourage, facilitate or promote other users to download or open files or programs that will compromise a user’s online or data security.
  • Acquiring another user’s login credentials, regardless of the means (e.g. through malicious software or fake surveys).

In an eventual scenario of the above, we will promptly take action and notify the applicable law enforcement agency.

Self-reporting Procedures

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Violence and Criminal Behaviour

Fraud and Scams

Purpose

We take Fraudulent activities and Scams very seriously in our pursuit to become the safest and most trustworthy online platform. We want our community to feel safe when interacting with other users, both online and offline, therefore we have implemented this policy to protect our community from malicious actors. We understand “Fraud” as any deliberate, deceptive, or misleading activity with the intent to deceive users or individuals for personal or financial gain. Similarly, we understand “Scam” as any fraudulent scheme or deceptive practice designed to trick users or individuals into giving away money, personal information, or other valuable assets under false pretences. This Policy outlines prohibited behaviours, reporting procedures, and consequences for engaging in fraudulent activities or scams. We reserve the right to remove the following content:

Any kind of Fraudulent scheme or Scam including but not limited to:

  • Impersonation:
    • Users are prohibited from impersonating individuals, businesses, or organisations if the purpose is to deceive others for personal gain or malicious purposes.
    • Impersonation not intended for deception or malicious purposes will not fall under this category (e.g. entertainment, fan pages, etc).
  • Phishing: content intended for phishing, including but not limited to sending fraudulent messages or links designed to trick other users into providing sensitive information such as passwords, financial details, or personal identification.
  • Misrepresentation: Content that misrepresents users, products, or services in a manner that is deceptive or misleading.
  • Pyramid Schemes and Multi-Level Marketing: Content supporting, promoting or facilitating pyramid schemes or multi-level marketing schemes that rely on recruiting others to make money with no tangible product or service being offered.
  • Fake Offers and Giveaways: Content supporting, promoting or facilitating fake offers, promotions, or giveaways in an attempt to deceive others for personal gain.
  • Investment Scams: Content supporting, promoting or facilitating fraudulent investment opportunities, including but not limited to:
    • ponzi schemes,
    • charity scams,
    • loan scams,
    • gambling scams,
    • high-yield investment programs, and
    • cryptocurrency scams.
  • Unauthorised Use of Intellectual Property: Content supporting, promoting or facilitating the unauthorised use of intellectual property, including trademarks, copyrights, and patents, for fraudulent purposes.
  • Mobile-game scams: Content offering in-game benefits (e.g. items) at no cost or at discounted prices if the purpose is to deceive others for personal gain or malicious purposes (account suppression, gaming currency loss or financial loss). This can be in the form of: instructions to visit a website; or clicking on a link. Stolen personal information: Content supporting, promoting or facilitating the use of stolen personal information, including but not limited to:
    • credit card details,
    • personal identification documents,
    • fake identification documents, and
    • credentials or licence keys of subscription services and products.
  • Corruption and bribery: Content supporting, promoting or facilitating public sector corruption or bribery. Any content that provides instructions, engages, promotes, coordinates, encourages, facilitates or recruits for any of the categories above will be subject to removal.

Exceptions

Fictional and Educational content will be a basis for exception to this entire Policy.

We define “Fictional” as content that is invented or untrue, and created for the sole purpose of entertainment or as an artistic expression, regardless of its form (e.g. digital art, plastic art, paintings, sculpture, etc).

“Educational” content will be understood as content that is intended solely to educate or enlighten, regardless of the nature or the target audience.

Self-reporting Procedures:

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Restricted goods, commercial activities and services

Purpose

At luupli we recognize the significant role social media plays in connecting individuals and businesses worldwide. We also acknowledge the responsibility that comes with providing a platform where users can engage in commercial activities. Our purpose in implementing this Policy is twofold:

Safety: Online and offline safety are pivotal. By prohibiting the sale or promotion of certain goods, such as illegal drugs, weapons, and hazardous materials, we aim to create a safer environment free from potential harm or danger and real-world spin-offs.

Compliance: We are committed to complying with all applicable laws and regulations governing commercial activities. By restricting the sale of regulated goods and prohibiting deceptive practices, we ensure that users conduct their commercial activities in a lawful and ethical manner.

We reserve the right to remove the following content:

  • Illegal Drugs and Substances: content promoting or intended to commercialise (regardless of the means), donate or giveaway any substance or drug prohibited by law, including, but not limited to narcotics, prescription medication without a valid prescription, and recreational drugs.
  • Weapons and Firearms:
    • Content promoting or intended to commercialise (regardless of the means), donate or giveaway any weapons, firearms, firearms parts, firearms accessories, ammunition, explosives, or related items that are regulated or prohibited by law.
    • Professionally manufactured firearms as well as non-professional or improvised firearms (e.g. 3D printed guns).
    • Solicitation of weapons or firearms.
  • Hazardous Materials: Content promoting any goods deemed hazardous, dangerous, or potentially harmful, including but not limited to essential oils, fertiliser compounds and ammonium nitrate fertilisers, chemicals, toxins, and flammable materials.
  • Counterfeit Goods: content promoting or intended to commercialise (regardless of the means), donate or giveaway items that infringe upon intellectual property rights, including counterfeit or replica products. Stolen Goods: content promoting or intended to commercialise (regardless of the means), donate or giveaway any items obtained through theft, fraud, or any other illegal means.
  • Endangered Species: content promoting or intended to commercialise (regardless of the means), donate or giveaway any products made from or derived from endangered or protected species, including ivory, fur from endangered animals, and products made from protected plants.
  • Human Organs or Body Parts: content promoting or commercialising human organs, body parts, or remains, including organs for transplant, blood, and tissues.

The following content will be restricted to user of 18 years and older:

  • Tobacco:
    • Content intended to commercialise, donate or giveaway any tobacco product, including but not limited to vaping products, synthetic nicotine products, E-cigarettes, and other Electronic Nicotine Delivery Systems.
    • Content promoting of any tobacco products.
    • Content showing discussion of any tobacco product.
  • Alcohol:
    • Content intended to commercialise, donate or giveaway any alcohol product.
    • Content promoting of any alcohol products.
    • Content showing discussion of any alcohol product.
    • Content depicting an excessive consumption of alcohol by adults.
  • Gambling: defined as Any activity involving the risking of money or valuables on an uncertain outcome with the hope of winning additional money or prizes.
    • Facilitating Gambling activities.
    • Glamorizing and/or marketing of Gambling activities.

Exceptions

Content described in the sections above which fall under Educational or Political contexts will be exempted from removal or age restrictions actions.

We define “Educational” context as content that is intended solely to educate or enlighten, regardless of the nature or the target audience. We define “Political” context as content within the framework of political discussion, debates, legislative sessions, social protests, etc. (advocating or lobbying for drug or weapons policies and regulations).

Fictional contexts will also be a basis for exception to this entire Policy scenario. We define “Fictional” as content that is invented or untrue, and created for the sole purpose of entertainment or as an artistic expression.

Self-reporting Procedures:

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.

Threats, Violence and Promotion

Purpose

We know that actions initiated on our platform can rapidly turn into real-world threats. That is why this Policy aims to prevent any online violence or incitement that could potentially spin-off to an offline risk in the real world.

Therefore, we have zero tolerance for violence or promotion of violence that may harm individuals, animals, property or the natural ecosystem of our planet.

We commit to report to the applicable authorities any imminent threat that originated online on our platform.

We reserve the right to remove the following content:

  • Threats of violence, including but not limited to:

    • Direct and explicit threats of physical harm or violence directed towards individuals or groups, whether explicit or implied.
    • Statements advocating for or inciting violence against specific individuals or groups, including but not limited to calls for assault, murder, or any form of bodily harm.
    • Promoting theft or any kind of illicit activity.
    • Threatening political acts, rights or obligations of individuals (e.g. assisting to a partisan act or the mere act of voting)
  • Terrorism and Extremism:

    • Content that promotes or supports Terrorist individuals or organisations (e.g. ISIS recruitment materials).
    • Content that promotes or supports Terrorist individuals or organisations listed in the most updated EU Terrorists list and the - UK Proscribed Terrorists Groups and Organizations.
    • Images or videos depicting Terrorist acts, executions, or propaganda (e.g. footage of mass shootings).
    • Content that promotes or supports violent Extremist ideologies.
    • Justification of Terrorist and Extremists organisations as well as their activities.
    • Sharing of manifestos.

We define “Terrorism” as the unlawful use of violence or intimidation, especially against civilians, in the pursuit of political or religious aims.

Similarly, we define “Extremism” as the holding of extreme political or religious views that could lead to terrorist acts.

  • Content that glorifies or celebrates violent events, acts of terrorism, or criminal activity, regardless of context or intent. This includes, but is not limited to:
    • Praise or admiration for individuals who have committed violent acts or engaged in criminal behaviour.
    • Depictions of violence as heroic, justified, or worthy of emulation.
    • Encouragement or promotion of violent ideologies or extremist beliefs that pose a threat to public safety and well-being.
  • Content that asks for or offers violence services, such as hitman. Instructions or guidelines on how to use it if intended to threaten or harm individuals.
  • Content that coordinates, supports or threats with physical harm to animals, except for the following scenarios:
    • fishing,
    • hunting,
    • raising awareness, or
    • Self-defence,
  • Content coordinating, supporting, promoting or threatening to harm property or the natural environment, except for cases with the sole purpose of raising awareness or self-defence.

The following content is allowed:

We believe that clarity and transparency among our community is key for long term success. Especially for our creators. Naturally, the subject of this Policy might give place to intense, engaging and insightful discussions. Therefore, we specifically highlighted a few edge cases that are allowed:

  • Discussing Terrorist or Extremists organisations and acts (as long as there is no promotion).
  • Educational content intended for the sole purpose of raising awareness.
  • Not severe threats depicted in contact sports (e.g. box weighing, football, etc).
  • Threats from victims of illicit actions (e.g. individuals that were stolen, kidnaping victims, etc).
  • Threats directed to violent actors (e.g. terrorist organisations).
  • Content in the section above (prohibited) that falls into a Fictional context. We define “Fictional” as content that is invented or untrue, and created for the sole purpose of entertainment or as an artistic expression, regardless of its form (e.g. digital art, plastic art, paintings, sculpture, etc).

Purpose becomes key when assessing the intent of our users (e.g. having a neutral discussion or glorifying a terrorist leader). Therefore, we require our community to be as clear as possible with their intent and we reserve the right to, by default, remove content that seems unclear or ambiguous.

Self-reporting Procedures:

Any user who witnesses a breach or potential breach to this Policy is encouraged to report the incident promptly. Reports can be made through our platform by clicking on the three dots icon at your top left corner of the content you want to report.

We may ask users for further information about what’s wrong. This helps us address the complainant more efficiently. Failure to include necessary information may limit our ability to investigate your claims and may result in your complaint being denied.

All reports will be treated with confidentiality for the purpose of protecting individuals against retaliation.